Shipping policy
Shipping Policy
Last updated: August 8, 2025
This Shipping Policy is part of our Terms and Conditions and should be read alongside our Warranty Information. By placing an order on our website, you agree to the terms outlined below.
Shipping Options
- Carrier: UPS
- Method: Ground (Standard)
- Cost: Free for all domestic orders within the United States
- Expedited or overnight shipping is not available at this time.
Processing Time
- Orders are processed and shipped within 1–2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
Estimated Delivery Time
-
UPS Ground delivery generally takes 3–7 business days depending on your location.
Shipping Area
- We currently ship only within the United States.
- International shipping is not available at this time.
Order Tracking
- Once your order ships, you will receive an email confirmation with tracking details.
- You can track your shipment directly through UPS.com.
Lost or Missing Packages
- If your package is lost in transit or marked as delivered but not received, contact us immediately at info@healthisfreedom.com.
- We will work with UPS to investigate and resolve the issue as quickly as possible.
Damaged Packages
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
- We will assist you in filing a claim and arrange for a replacement if necessary.
Contact Us
For any questions related to shipping, please contact:
Vibrant Health Systems Inc
Phone: 1-800-727-6515
Email: info@healthisfreedom.com
Address: 19046 Bruce B Downs Blvd PMB 2026, Tampa, FL 33647